Privacy Policy
Last updated: [Month Day, Year]
Ohio Mailer Collective (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
Visit our website and landing pages,
Fill out any forms to request information or reserve advertising space,
Communicate with us by email, SMS, social media, or phone, or
Participate in our 9x12 shared mailer advertising program. SMS data is not shared with third parties (excluding SMS providers).
By using our services or accessing our website, you agree to the terms of this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
1. Who We Are
Ohio Mailer Collective is a marketing and advertising business that sells ad space on shared 9x12 mailers sent to households in Ohio and surrounding areas. We work with local businesses to design, print, and mail direct mail advertising campaigns.
If you have any questions about this policy, you can contact us at:
Ohio Mailer Collective
Email: [your email]
Phone: (877) 611-6245
Mailing Address: [your business address]
2. Information We Collect
We may collect the following categories of information:
2.1 Information You Provide Directly
When you interact with us, you may provide:
Contact Information
Ohio Mailer Collective
Phone number
Cleveland, Ohio
Advertising & Account Information
Ad size and placement preferences
Billing details and transaction history
Artwork, logos, and marketing content you submit
Notes about your business category, goals, and preferences
Payment Information
We may collect payment details (such as last four digits and billing address) through our payment processor. Complete credit card numbers are typically handled and stored by a secure third-party payment processor and not stored on our servers.
Communication Content
Emails, messages, form submissions, and notes from calls or meetings
Feedback, testimonials, or reviews that you voluntarily provide
2.2 Information Collected Automatically
When you visit our website or interact with our emails, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages viewed and time spent on pages
Referring/exit pages and URLs
Date and time of visits
Email engagement data (opens, clicks, etc.)
This information is usually collected through cookies, pixels, and similar tracking technologies (see Section 5).
2.3 Information From Third Parties
We may receive information about you from:
Public business listings, directories, or websites
Lead generation tools or data providers
Social media platforms, if you interact with our ads or messages
CRM and marketing platforms we use to manage campaigns
We use this data to identify potential advertisers, verify contact information, and improve our outreach and services.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services
Responding to inquiries and quote requests
Setting up your advertising placements
Creating, proofing, and finalizing your ad for the mailer
Managing your campaigns and scheduling future mailers
To Communicate With You
Sending onboarding information, proofs, and updates
Responding to questions or support requests
Sending invoices, receipts, and payment reminders
Contacting you about upcoming mailers or renewals
Marketing and Promotional Purposes
Sending emails or SMS about new mailer cycles, promotions, or special offers
Sharing case studies, tips, and updates about local marketing
Retargeting ads or lookalike audiences (where allowed and in line with platform policies)
You can opt out of marketing communications at any time (see Section 9).
Business Operations and Improvements
Analyzing website and campaign performance
Improving our processes, offerings, and customer experience
Training team members and refining our outreach strategies
Legal, Security, and Compliance
Detecting, preventing, and responding to fraud or misuse
Maintaining records for tax, accounting, and regulatory purposes
Complying with legal obligations and responding to lawful requests
4. Legal Basis for Processing (If You Are in the EU/UK)
While our primary focus is on Ohio and U.S. businesses, if you are in the European Union or United Kingdom, we process your personal data on the following legal bases:
Contract: To provide our services, including responding to inquiries and fulfilling advertising agreements.
Legitimate interests: For direct marketing to businesses, improving our services, and maintaining security.
Consent: Where required for email/SMS marketing or cookies not strictly necessary for the website.
Legal obligations: To comply with applicable laws and regulations.
5. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to:
Remember your preferences
Analyze website traffic and performance
Track conversions from ads or emails
Improve our marketing campaigns
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
If we use third-party tools (such as Google Analytics, Meta pixel, or CRM tracking), they may set their own cookies according to their privacy policies.
6. How We Share Your Information
We do not sell your personal information to data brokers.
We may share your information with:
Service Providers & Vendors
Printing and mailing partners
Payment processors
Email, SMS, and CRM platforms (e.g., marketing automation tools)
Website hosting and analytics providers
These providers are authorized to use your information only as necessary to perform services on our behalf.
Business Partners or Contractors
Designers, virtual assistants (VAs), or sales reps working on our behalf
Only given access to the information they need to perform their tasks
Legal and Safety Reasons
To comply with applicable laws, regulations, or legal process
To respond to lawful requests from public authorities
To protect our rights, property, and safety or that of our customers or the public
Business Transfers
In connection with a merger, acquisition, asset sale, or restructuring, your information may be transferred as part of that transaction. We will make reasonable efforts to notify you if your information becomes subject to a different privacy policy.
7. Direct Mail Addresses and Opt-Out
Our core service involves sending physical mailers to households in selected areas.
Mailing addresses may come from:
Mailing lists from our print/mailer partners
Publicly available or legally obtained consumer data
We typically do not personally identify individual homeowners by name in our internal CRM; our focus is on delivering your ads to geographic areas.
For Residents Receiving Our Mailers:
If you receive a mailer and no longer wish to receive future mailers from Ohio Mailer Collective:
You may email us at [your email] with “Mail Opt-Out” in the subject line and include your full mailing address.
We will make reasonable efforts to remove your address from future campaigns that we control. Please note:
There may be some delay due to print scheduling.
Some mailings may still arrive if they were already in production when we processed your request.
8. Data Retention
We retain personal information for as long as necessary to:
Fulfill the purposes described in this policy,
Provide our services and manage your advertising history,
Comply with our legal and accounting obligations, and
Resolve disputes and enforce our agreements.
When information is no longer needed, we will delete it or anonymize it where feasible.
9. Your Choices and Rights
Depending on where you live, you may have certain rights over your personal information. Regardless, we aim to honor reasonable requests where possible.
9.1 Marketing Communications
Email: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email or contacting us directly.
SMS: You can opt out of promotional text messages by replying “STOP” or as otherwise instructed in the message.
We may still send you non-marketing communications related to your account, transactions, or active campaigns.
9.2 Access, Update, or Delete Your Information
You may request to:
Access the personal information we have about you
Correct or update your information
Delete certain data, subject to our legal obligations to retain records
To make a request, contact us at [your email] and include:
Your name
Business name
Contact details
A description of your request
We may take steps to verify your identity before fulfilling the request.
9.3 Rights Under Certain Privacy Laws (e.g., CCPA/CPRA)
If you are a resident of certain U.S. states (such as California), you may have additional rights, including:
The right to know what categories of personal information we collect and how we use it
The right to request deletion of your personal information (subject to exceptions)
The right to opt out of “sale” or “sharing” (as those terms are defined in applicable law)
We do not knowingly “sell” personal information as traditionally understood, but we may engage in online advertising or tracking that could be considered “sharing” under some laws. If applicable, we will provide a method for you to opt out (such as a “Do Not Sell or Share My Personal Information” link) on our website.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
11. Children’s Privacy
Our services are directed toward businesses and adult homeowners. We do not knowingly collect personal information from children under 13 (or under 16 where applicable).
If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete it as soon as possible. If you believe a child has provided us with personal information, please contact us at [your email].
12. Third-Party Websites and Services
Our website, emails, or social media pages may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices of these third parties.
We encourage you to read the privacy policies of any site you visit or service you use.
13. International Data Transfers
If you access our website or communicate with us from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country.
By using our services and providing us with information, you consent to these transfers.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
When we make changes, we will update the “Last updated” date at the top of this page. In some cases, we may provide additional notice (such as by email or a prominent notice on our website).
Your continued use of our website or services after any changes are posted means you accept the updated policy.
15. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your information, please contact us:
Ohio Mailer Collective
Email: [your email]
Phone: [your phone number]
Mailing Address: [your office or mailing address]