TERMS AND CONDITIONS
Last updated: [December 02, 2025]
These Terms and Conditions (the “Legal Terms”) are entered into by and between Sole LTD1994 d/b/a Ohio Mailer Collective (“Ohio Mailer Collective,” “we,” “us,” or “our”) and you (“you” or “user”).
These Legal Terms govern your access to and use of:
The website located at https://ohiomailercollective.com and any subdomains (the “Site”),
Any related services, including purchase of advertising space on shared mailers and any other products or services we offer (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Legal Terms and our Privacy Policy, which is incorporated by reference and available at https://ohiomailercollective.com/privacy_policy. If you do not agree, you must stop using the Services immediately.
1. AGREEMENT TO TERMS
By using the Services, you represent that:
You are at least 18 years old (or the age of majority in your jurisdiction), and
You have the legal capacity and authority to agree to these Legal Terms on your own behalf or on behalf of the business you represent.
If you are accepting these Legal Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Legal Terms. In that case, “you” and “your” refer to that entity.
We may update these Legal Terms from time to time. When we do, we will update the “Last updated” date above. Your continued use of the Services after changes are posted means you accept the revised Legal Terms.
2. INTELLECTUAL PROPERTY RIGHTS
Unless otherwise stated, the Site and Services, including all content, features, and functionality (such as text, graphics, logos, images, designs, software, and layout) are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your personal or internal business purposes only, subject to these Legal Terms. Except where expressly permitted, you may not copy, reproduce, modify, distribute, display, perform, or create derivative works from any portion of the Services without our prior written consent.
All trademarks, logos, and service marks displayed on the Services are our property or the property of third parties. You may not use any trademarks without the prior written permission of the applicable owner.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that:
All information you provide is true, accurate, current, and complete.
You will maintain the accuracy of such information and promptly update it as needed.
You have the legal right to use any payment method you provide.
Your use of the Services will comply with all applicable laws, rules, and regulations.
You will not access the Services through automated or non-human means (such as bots, scripts, or scraping tools), except as expressly permitted by us.
If any information you provide is untrue, inaccurate, or incomplete, we may suspend or terminate your account and refuse any current or future use of the Services.
4. USER REGISTRATION
You may be required to register for an account to access certain features of the Services. You agree to:
Keep your login credentials confidential, and
Accept responsibility for all activities that occur under your account.
We reserve the right to reclaim, remove, or change a username if we determine, in our sole discretion, that the username is inappropriate, misleading, or otherwise objectionable.
5. PURCHASES, PAYMENTS, AND ADVERTISING ORDERS
Advertising Orders.
Through the Services, you may purchase advertising space on our shared mailers and other related products or services. Specific details (such as ad size, design deadlines, print run, distribution area, and pricing) will be provided at the time you place an order or in any separate agreement we enter into with you.
Pricing and Taxes.
All prices are listed in U.S. dollars unless stated otherwise. We reserve the right to change prices at any time prior to accepting your order. You are responsible for any applicable taxes, fees, or other government charges related to your purchase.
Payment.
You authorize us (and our payment processors) to charge your chosen payment method for all purchases. By submitting payment information, you represent that you are authorized to use that payment method.
Order Acceptance.
We may accept or reject any order in our sole discretion. Acceptance occurs when we send you a confirmation email or otherwise begin fulfilling your order.
Refunds and Cancellations.
Unless otherwise stated in a separate written agreement, all advertising purchases are non-refundable once artwork is approved or the print process has begun, due to the custom nature of the Services.
6. SUBSCRIPTIONS AND RECURRING BILLING (IF APPLICABLE)
If you purchase a multi-month or recurring advertising plan, you authorize us to automatically bill your chosen payment method at the frequency and price shown at checkout until you cancel according to the terms provided at the time of purchase.
You may cancel future renewals as specified in your order confirmation. Cancellations generally take effect at the end of the current billing period and do not automatically result in a refund for past charges, unless required by law or our written policy.
7. PROHIBITED ACTIVITIES
You agree not to use the Services for any unlawful or prohibited purpose. Without limiting the generality of the foregoing, you may not:
Violate any applicable law or regulation.
Interfere with, disrupt, or damage the security or operation of the Services.
Use any data mining, robots, or similar data-gathering tools, except as specifically permitted.
Circumvent, disable, or otherwise interfere with security-related features.
Use the Services to send unsolicited marketing messages (spam), engage in fraudulent activity, or impersonate any person or entity.
Use the Services for any purpose that competes with our business, or to resell access to the Services.
Attempt to gain unauthorized access to any accounts, networks, or systems associated with the Services.
We may suspend or terminate your access to the Services for any violation of these restrictions.
8. USER GENERATED CONTRIBUTIONS
The Services may allow you to submit, upload, publish, or otherwise make available content (collectively, “Contributions”), including text, images, graphics, reviews, feedback, or other materials.
By providing Contributions, you represent and warrant that:
You own or control all rights in your Contributions, or you have obtained all necessary licenses, permissions, and consents.
Your Contributions do not violate the intellectual property, privacy, publicity, or other rights of any third party.
Your Contributions are not false, misleading, defamatory, obscene, harassing, hateful, or otherwise objectionable.
Your Contributions do not contain unsolicited advertising, spam, or other forms of solicitation.
Your Contributions do not promote illegal activity or encourage harm to any person or property.
Your Contributions comply with these Legal Terms and all applicable laws.
Contributions may be visible to other users and, in some cases, to the public. Treat anything you publish as non-confidential.
9. CONTRIBUTION LICENSE
By submitting Contributions to or through the Services, you grant us a broad license to use that content.
Specifically, you grant Ohio Mailer Collective a worldwide, non-exclusive, transferable, sublicensable, royalty-free, perpetual license to host, use, copy, reproduce, adapt, modify, publish, translate, create derivative works from, distribute, publicly display, publicly perform, and otherwise exploit your Contributions in any media now known or later developed, for any lawful purpose, including commercial and advertising purposes, without further notice or compensation to you.
This license includes the right to use your name, business name, and any trademarks or logos you submit in connection with your Contributions, as reasonably necessary in connection with the Services.
We do not claim ownership of your underlying intellectual property in Contributions, and you remain responsible for them. However, you waive any moral rights in your Contributions to the fullest extent permitted by law.
We reserve the right, in our sole discretion, to:
Edit, refuse to post, or remove any Contributions, and
Re-categorize or otherwise manage Contributions where appropriate.
We have no obligation to monitor Contributions.
10. GUIDELINES FOR REVIEWS
We may allow you to leave reviews or ratings about our Services or participating businesses.
When posting a review, you agree that:
You have firsthand experience with the product or service being reviewed.
Your review is truthful and reflects your honest opinion.
You will not include offensive, profane, discriminatory, or harassing language.
You will not include references to illegal activity or personal attacks.
You will not post reviews in exchange for payment, discounts, or other incentives, unless clearly disclosed and permitted by law.
You will not organize campaigns to post positive or negative reviews in a misleading way.
We may remove or refuse to post reviews that violate these guidelines or that we otherwise deem inappropriate.
11. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to:
Monitor the Services for violations of these Legal Terms;
Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms;
Refuse, restrict, or limit access to the Services to any person at any time;
Remove or disable any files or content that are excessive in size or burdensome to our systems; and
Otherwise manage the Services in a manner designed to protect our rights, property, and the proper functioning of the Services.
12. PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy at:
https://ohiomailercollective.com/privacy_policy
By using the Services, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy and applicable law.
The Services are operated from the United States. If you access the Services from outside the United States, you acknowledge that your data may be transferred to, processed in, and stored in the United States and that such laws may differ from those in your jurisdiction.
The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that a child under 13 has provided personal information without verifiable parental consent, we will delete that information as soon as reasonably practicable.
13. COPYRIGHT INFRINGEMENTS
We respect the intellectual property rights of others and expect users to do the same.
If you believe that any content on the Services infringes your copyright, you may send us a written notice (“Notification”) including the following:
A description of the copyrighted work you claim has been infringed;
Identification of the allegedly infringing material and where it is located on the Services;
Your contact information (name, address, telephone number, email);
A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law;
A statement that the information in the Notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on the owner’s behalf; and
Your physical or electronic signature.
Please send Notifications to the contact information listed in Section 27 (Contact Us). You may wish to consult an attorney to understand your rights and obligations before filing a notice.
14. TERM AND TERMINATION
These Legal Terms remain in effect while you use the Services.
We may, in our sole discretion and without notice or liability, suspend or terminate your access to the Services at any time and for any reason, including for any violation of these Legal Terms or applicable law.
If we terminate or suspend your account, you are prohibited from creating a new account under your name, a fake name, or the name of any third party, even if you are acting on behalf of that third party.
We also reserve the right to pursue appropriate legal action, including civil, criminal, or injunctive remedies, for any violation of these Legal Terms.
15. MODIFICATIONS AND INTERRUPTIONS
We may change, modify, or remove the contents of the Services at any time for any reason at our sole discretion, without notice. We have no obligation to update any information on the Services.
We cannot guarantee that the Services will be available at all times. We may experience outages, hardware or software problems, or other issues that result in interruptions or errors. We may also modify, suspend, or discontinue the Services at any time without notice.
You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services, or for any loss or damage caused by your inability to access or use the Services.
16. GOVERNING LAW
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Ohio, without giving effect to its conflict of law rules.
17. DISPUTE RESOLUTION
Informal Negotiations
Before filing any legal claim, the parties agree to attempt to resolve any dispute, controversy, or claim related to these Legal Terms or the Services (a “Dispute”) through good-faith informal negotiations for at least ninety (90) days after one party provides written notice of the Dispute to the other.
Binding Arbitration
If the parties cannot resolve a Dispute informally (except for the types of disputes listed under “Exceptions to Arbitration” below), the Dispute will be finally resolved by binding arbitration.
Arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA) and, where applicable, the AAA’s Supplementary Rules for Consumer-Related Disputes.
Arbitration will take place in Ohio, United States, unless the parties agree otherwise or applicable AAA rules require a different location.
The arbitrator will have the authority to award any relief that would be available in a court of law, subject to these Legal Terms.
YOU UNDERSTAND THAT BY AGREEING TO ARBITRATION, YOU ARE WAIVING THE RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.
Restrictions
Arbitration will be conducted on an individual basis only.
No arbitration may be joined with another proceeding.
The arbitrator may not consolidate claims or preside over a class or representative proceeding.
Exceptions to Informal Negotiations and Arbitration
The parties agree that the following Disputes are not subject to the above requirements:
Any Dispute seeking to enforce or protect a party’s intellectual property rights;
Any Dispute arising from allegations of theft, piracy, invasion of privacy, or unauthorized use;
Any request for injunctive relief.
If any portion of this arbitration section is found illegal or unenforceable, that specific portion will be severed, and the remainder of this section will remain in effect.
Time Limitation
Any Dispute must be commenced within one (1) year after the cause of action arises, or it is permanently barred, unless prohibited by law.
18. CORRECTIONS
The Services may contain information that is typographical, inaccurate, or incomplete, including related to descriptions, pricing, availability, or other content. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
19. DISCLAIMER
THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU USE THE SERVICES AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Without limiting the foregoing, we make no representations or warranties that:
The Services will be uninterrupted, secure, or error-free;
The information provided through the Services is accurate, complete, or current;
Any defects or errors will be corrected; or
The Services are free of viruses or harmful components.
We are not responsible for any third-party content, websites, or services that may be linked from or advertised via the Services. Any dealings you have with third parties are solely between you and that third party, and you should use your own judgment when interacting with them.
20. LIMITATIONS OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST REVENUE, ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE LEGAL TERMS WILL NOT EXCEED FIVE THOUSAND U.S. DOLLARS (US $5,000.00) OR THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER, TO THE EXTENT PERMITTED BY LAW.
Some jurisdictions do not allow limitations of liability for certain damages, so some of the above limitations may not apply to you.
21. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Ohio Mailer Collective, Sole LTD1994, and our officers, employees, agents, partners, and affiliates from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your use of the Services;
Your breach of these Legal Terms;
Your violation of any third-party rights, including intellectual property or privacy rights; or
Any harmful act by you toward another user of the Services.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.
22. USER DATA
We may maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data related to your use of the Services.
While we perform regular backups in a reasonable manner, you acknowledge that:
You are solely responsible for all data you transmit or that relates to any activity you undertake using the Services; and
We shall not be liable to you for any loss or corruption of such data, and you waive any right of action against us arising from such loss or corruption.
23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
By visiting the Services, sending us emails, filling out forms, or otherwise communicating with us electronically, you consent to receive communications from us electronically.
You agree that:
All agreements, notices, disclosures, and other communications we send electronically satisfy any legal requirement that such communications be in writing; and
Electronic signatures, contracts, orders, and other records, and electronic delivery of notices and other communications, have the same legal effect as written signatures and paper documents to the fullest extent permitted by law.
You waive any requirement under any law that original signatures or non-electronic records be retained or presented in order for a transaction to be valid.
24. SMS TEXT MESSAGING
Program Description
By opting in to any Sole Ltd est1994 doing business as Ohio Mailer Collective text messaging program, you expressly consent to receive SMS text messages at the mobile number you provide. These messages may include:
Account alerts
Appointment or proof-approval reminders
Marketing or promotional messages
Order updates and delivery notifications
Responses to your inquiries
Special offers and announcements
Message frequency may vary.
Opting Out
You may opt out of receiving SMS messages from us at any time by replying “STOP” to any message. After we process your request, you may receive a final confirmation message. Following that, you will no longer receive SMS messages from the program you opted out of, unless you opt in again.
To re-join, you may sign up as you did initially, and we will resume sending SMS messages to you.
Message and Data Rates
Message and data rates may apply to any SMS messages sent to or from us, as determined by your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages. If you have questions about your text or data plan, please contact your wireless provider.
Support
For help regarding our SMS communications, reply with the keyword HELP or email us at [email protected]. For information about how we handle your personal data, please review our Privacy Policy at https://ohiomailercollective.com/privacy_policy.
25. CALIFORNIA USERS AND RESIDENTS
If you are a California resident and a complaint with us is not resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:
1625 North Market Blvd., Suite N 112
Sacramento, California 95834
Telephone: (800) 952-5210 or (916) 445-1254
Nothing in this section limits any other rights you may have under California law.
26. MISCELLANEOUS
These Legal Terms, together with any policies or operating rules posted by us on the Services, constitute the entire agreement between you and us regarding your use of the Services.
Our failure to enforce any right or provision shall not be deemed a waiver of that right or provision. If any provision of these Legal Terms is held to be unlawful, void, or unenforceable, that provision will be severed from these Legal Terms and will not affect the validity and enforceability of the remaining provisions.
You may not assign your rights or obligations under these Legal Terms without our prior written consent. We may assign any or all of our rights and obligations at any time.
No joint venture, partnership, employment, or agency relationship is created between you and us as a result of these Legal Terms or use of the Services.
You agree that these Legal Terms will not be construed against us by reason of having drafted them. You waive any defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties to execute these Legal Terms.
27. CONTACT US
If you have questions about the Services or these Legal Terms, or if you wish to make a complaint, please contact us at:
Sole LTD1994
16816 WALDEN AVE
CLEVELAND, OH 44128-1438
United States
Email: [email protected]